Effective Communication within the Workplace

Effective Communication within the Workplace Effective Communication within the Workplace In the fast-paced world that we live in, communication has become a way of life, especially within the business environment. From a managers point of view, communication is the key to the success of many objectives and goals set by individuals and upper management. Unfortunately, management at every level is experiencing increased tension and uncertainties from lack of communication within the workplace. Therefore, the need for new strategies such as listening preparations, which includes the mental, physical, and behavioral aspects required for communicating and listening effectively (Hybels Weaver II, 2007). Therefore, good communication skills in management are necessary for sufficient technical leadership within any organization. Throughout the next couple of paragraphs, I will be discussing different communication processes, some personal learning outcomes, as well as some learning outcomes from the Hybels and Weaver II Communicating Effectively textbook. First being able recognize how self-concept, defensive and supportive messages and behaviors create a positive or negative communication climate. For instance, giving employees positive reinforcement or feedback simply means telling them how they are doing at work which helps develop ones self-concept. However, there is also two-way feedback, which means taking feedback from employees. This means we need to be ready to listen to what others tell us without becoming defensive if it is not what we want to hear (McCoy, 2003). If managers approach this is technique of communication with open doors, it proves them with active listening skills that will provide a well-developed communication climate that will increase their own performance and/or the businesses p roductivity. Organizations have often thought that poor communication is the biggest barrier to organizational effectiveness. Therefore, the development of communication skills is very important for management to build and maintain an employees self-concept. By management sharing information with employees, it helps reduce any uncertainties about their jobs and futures, which also increases their well-being and perception of the work environment. Some strategies management uses to overcome some of these communication barriers and conflicts are, clearly defining the employees roles and responsibilities and actively listening to their concerns, which builds their personal communication skills and improves their communication competences. When employees and management have good business relationships and the feeling of equal empowerment and positive self-concepts are shared, it makes for a productive work atmosphere. Giving workers the opportunity to participate in the decision making process, that affect their jobs, is another way to build confidence between themselves and upper management. It is also important to show employees that they are valued, by praising their good work performance verbally, which maintains and develops their self-concept. The key to any productive business is effective communication yet there are billions of dollars wasted each year, due to poor communication, therefore it is favorable for both managers and employees to include this skill within the workplace, for an enjoyable, well-organized and productive work environment. Building communication skills and becoming active role models in the workplace can have a remarkable contribution to the success of businesses and the success of employees. Some objectives to becoming a better communicator are to make personal contacts, actively listen, be a clear communicator, show respect, and most of all make compromise an option. It is a proven fact that by improving communication skills throughout life it will make you more successful and productive within the workplace. Which simply means less stress and more rewards for both employees and companies. Moreover, you become a valued leader and your company becomes more successful, due to effective communication. It is important to remember that good communication skills require the use of critical thinking, which allows us to take control of our opinions and mind-set in order to make better judgments without jumping to conclusions, which can ultimately lead to conflicts. Therefore, the use of critical thinking skills and good communication skills provides us with the intellectual standards needed to ask questions about the certain situations that might otherwise be overlooked. With everything that we have studied during this class, I found that keeping an open mind and thinking outside the box is the easiest way to approach certain situations that require a special need for communication skills. Although, our communication skills will always change throughout our lives because of our constantly changing self-concept and perceptions (Hybels Weaver II, 2007), I have been using strategies like actively listening and proper assessments, as a way to achieve a flexible style effectively communicating. To me, good communication skills with a positive attitude open the doors to a successful career that is beneficial to any organization, but more importantly a way of knowing and understanding those around you. As mentioned earlier, recognizing personalities and self-concepts is very important within any organization. From a personal and a management viewpoint, the high expectations of communication skills within my career, has actually been very helpful with the development of many different skills. For instance, a strategy introduced a few years ago was going to help understand and recognize different personalities within the organization. The learning tool developed by Dr. Carl Gustav Jung, was actually going to help everyone understand each other to the point communication would not be an issue within the organization. The programs intent was to help treat people, as they needed to be treated, based on two of four colors, red being a director, blue being a relater, green being a thinker and yellow being one that socializes. They had each employee take the short quiz to determine their two personal colors, one being their primary color and the other being secondary. After I took my quiz, it determined that I was red over green, which meant that I was a director and a thinker. I really had my doubts about this program until I moved up into a management position, which required me to communicate at a much higher level. Knowing and understanding that each individual requires different forms of treatment and communication being the primary form, the use of this technique has given us the ability to determine what those individual needs may be. This learning technique has had a powerful impact on the communication within the company and even if someone has not taken this quiz, it provides a way to assess their personal communication competencies, by determining a set of colors that fits each individual. Although, the assessment/ judgment may not always be correct, it does provide a foundation for emotional in telligence development. Hybels, S., Weaver II, R. L. (2007). Communicating Effectively 8th Edition. New York: McGraw Hill. McCoy, J. (2003). Business Performance. Retrieved 3 26, 2010, from Employee Feedback How to Build Staff Moral and Grow Your Business: http://www.businessperform.com/articles/workplace-communication/employee_feedback.html

Spoilage Rates

India Agriculture Spoilage Data Per 2010  FAO  world agriculture statistics, India is the world's largest producer of many fresh  fruits  and vegetables,  milk, major  spices, select fresh meats, select fibrous crops such as  jute, several staples such as  millets  and  castor oil  seed. India is the second largest producer of  wheat  and  rice, the world's major  food staples. India is also the world's second or third largest producer of several  dry fruits, agriculture-based  textile  raw materials,  roots  and  tuber  crops,  pulses, farmed  fish,  eggs,  coconut,  sugarcane  and numerous  vegetables.India ranked within the world's five largest producers of over 80% of agricultural produce items, including many  cash crops  such as  coffeeand  cotton, in 2010. India is also one of the world's five largest producers of livestock and poultry meat, with one of the fastest growth rates, as of 2011. India exported about 2 billion kilograms each of wheat and rice in 2011 to Africa, Nepal, Bangladesh and other regions of the world. Aquaculture and catch fishery  is amongst the fastest growing industries in India.Between 1990 and 2010, Indian fish capture harvest doubled, while aquaculture harvest tripled. In 2008, India was the world's sixth largest producer of marine and freshwater capture fisheries, and the second largest aquaculture farmed fish producer. India exported 600,000 metric tonnes of fish products to nearly half of all the world's countries. Lack of cold storage and harvest spoilage causing over 30% of farmer's produce going to waste, India lacks cold storage, food packaging as well as safe and efficient rural transport system.This causes one of the world's highest food spoilage rates, particularly during Indian monsoons and other adverse weather conditions. Food travels to the Indian consumer through a slow and inefficient chain of traders. Indian consumers buy agricultural produce in suburban markets known as ‘sabzi mandi' such as one shown or from roadside vendors. As per the report by Shri M. S. Swaminathan (Planning Commission 1981), up to 40% of certain fruits and vegetables go waste due to their perishable nature and non-availability of appropriate post harvest infrastructure. As per nother study (TIFAC – 1996), wastage in certain food is as high as over 30% and in vegetables the losses are up to 20% to 30% at the post harvest stages due to poor storage, transportation, lack of infrastructure and the inadequacy of the marketing set-up. As per this report, India wastes more fruits and vegetables than are consumed in a country like U. K. The total wastage in all food sectors is high and worth Rs. 500,000 million. It is also estimated that the wastage cost of fruits and vegetables is Rs. 350,000 millions per year which is four to five times than those of food grains.Even in food grains the loss is reckoned at 5-10% on account of insect infestatio n and inadequate storage. Types of Food Spoilage Food spoilage and contamination are defined as those adverse changes in quality caused by the action of specific conditions or agents that induce physical and chemical changes and also includes micro-organisms, insect, bird and rodent pests. Mechanical damage is also instrumental in spoilage. Bruises and wounds are such defects, which frequently cause chemical and microbial spoilage.The primary causes of food spoilage include the following: †¢ Biological – these include micro-organisms like bacteria, yeasts and molds, and other agents like insects, rodents and birds †¢ Chemical – these include enzymatic or non-enzymatic reactions †¢ Physical – these include breakage, bruises, crushing and cut or otherwise dismembered surfaces Figure 2 depicts the â€Å"Food Pipeline† and summarises the physical and biological ways of occurrence of food loss. Meat and Poultry Processing The production of meat is steadily increasing with an annual production of 4. million tonnes, which is contributed mainly by pigs followed by sheep, goat, buffalo and poultry meat. Meat producing industry in India is largely confined to the unorganised sector and there is very limited upgradation of technology. The constraints are absence of farms for rearing meat producing animals and absence of cold-chain facilities. The market for scientifically and hygienically produced meat products is expected to grow rapidly due to constantly developing urbanisation. As a result of changing lifestyles, the21 demand for ready–to–cook food is growing rapidly.Overall very little of meat production is scientifically produced, processed and packaged as branded products. Most meat consumed in India is in fresh form. Less than 1% of meat is processed into value-added products like sausages, ham, bacon, luncheon meat, kababs meat balls etc. Figure 6 gives the production of meat and meat products. Lack of cold chain demand makes the cold chain infra costly (more demand – more competition – lesser price), the additional cost (in comparison with non cool chain products) eventually gets loaded on the products serviced through high cost cold chain.Now, if supposedly some inferior product is available at a lesser price, very few in India shall buy a superior product serviced through cold chain, particularly when product in question is considered â€Å"fresh† only when it comes outside the controlled atmosphere (read cold store). Remember – fresh peas here sells @ Rs 150 a kg during off seasons against frozen at Rs 50 Kg. You need to have customers. Therefore, I am of the view that future demand for cold chain in India shall be driven not by fresh foods but by foods and pharmaceutical categories which compulsorily requires cold chain.Ready to eat frozen products, frozen vegetables, imported fruit etc comes to mind here. If these categories grow in India – inf ra to handle this shall automatically grow. Increased growth of cold chain shall drive down the cold chain price for more adopters to follow, reducing the cost. I can foresee a strong correlation between cold chain growth with growth of microwave ovens. At the end of the day it is all about markets. It is not only the demand of right products that hinders the growth of cold store industry in India, services too share equal blameFew years back we built a world class cold storage infra for potatoes and apples at the only clock auction market for fruit and vegetables in India. This cold stores had all the modern bells and whistles like pallets, forklift, screw compressors et al. Know what happened. Third party apple storage for trading at this store turned out to be a non-starter as apple trading in India is based on samples for small lots which could not be drawn out for inspection by traders as quickly as they are drawn out in an ambient environment or a traditional cold store.Moral of the story. Trade’s service demand dictate the cold storage needs. FTA agreements July 23, 2012 –  The Honourable Ed Fast, Minister of International Trade and Minister for the Asia-Pacific Gateway, today met with representatives of the Canada-India Business Council in Montreal, where he highlighted the launch of a fifth round of negotiations toward a Canada-India trade agreement.A Canada-India joint study concluded that a trade agreement between the two countries could boost Canada’s economy by at least $6  billion. Reference: http://www. thestar. com/news/world/article/1176287–india-s-wheat-left-to-rot-due-to-lack-of-storage http://anilchopra. com/blog/personal/why-cold-storage-industry-is-not-growing-in-india/ http://smallb. in/sites/default/files/knowledge_base/best_practices/RoleofplasticsinconservationofFoodResources. pdf

Is Torture Reliable or Humane? Essay

Imagine being forced into confession with your head down, and blood rushing to your brain. Picture the struggle of being held down and defenseless, against your will. Imagine having a thick towel pressed firmly over your face and continuous water being poured on the towel as you helplessly gasp for air simulating the effect of drowning. Imagine being bound and thrown into the ocean with a ‘weight’ that pulls you in only one direction: down to the bottom of the ocean floor. Do you think this kind of action is right to do to a criminal or let alone a human? Torture is the action or practice of inflicting severe pain on someone as a punishment in order to force them to do or confess something. History has changed from uncivilized torture techniques to civilized torture and then back again. There has been crucial maltreatment on prisoners and suspected criminals. The crucifixion of Christ by the Romans is a huge example of torture. The Romans beat and whipped Christ, pinned his hands and feet with needles onto a wooden cross, and put a thorny crown around his head. Back then, even great thinkers defended torture saying it was protecting civilization, and bringing control to the people. They had no limit to who they were torturing. The Romans began to create laws allowing only certain subjects and crimes that could entail torture, but as time passed they added more subjects to the availability of torture. Christianity later became the commanding force and went against all the torture laws, and fought hard to change the way torture was executed. Once the September 11 attack happened, people forgot about human rights because they were fearful of another attack, so they continued the use of enhanced interrogation techniques. Torture was used because people believed it to be an effective way to extract information from a captive suspect. The United States police mentality and parents cause children to think that torture is justifiable. When 9/11 happened the United States became defensive and feared the thought of another terrorist attack. We were willing to do anything to find out who the culprit was. We wanted to feel like we had national security and we needed someone to blame, so if torture techniques were the solution, we were willing to do so. Blinded by the tragedy that tools place, we were not using our intelligence. The United States was taking action based on fear and revenge, torturing suspects, and affiliates. The result from this will cause the safety of the nation to be at a higher risk of an attack. The media is another factor to the use of torture. Jane Mayer wrote in her article â€Å"Whatever it Takes† about a TV show called â€Å"24†. 24 was a television show that was all about torture, but instead of showing how torture was wrong, the show glamorized it. The show displays torture as being a useful tactic to make people talk and almost all the people that watch the show get conned into thinking the same way. The sad part of the story is that even children watched the show 24: â€Å"The kids see it, any say, ‘If torture is wrong, what about 24’† (261). The show was convincing and one sided, being torture is justifiable and effective, that people believed it was true, but Jane disagreed with it. She thinks that it only works in some cases, but there are down sides to using torture, such as misguided information. Torture is displayed widely around the world in a positive way, but they do not see the negative effects of using torture techniques to solve problems. Torture can cause long term effects on torture subjects. Physical and mental actions can harm a person for the rest of there life. Most survivors of torture suffer post-traumatic stress syndrome – a severe anxiety disorder. In David Masci article â€Å"Should it be used to interrogate suspected terrorist?† he interviewed a women named Dianna Ortiz that is a survivor of torture tactics. Dianna suffered mentally from the torture experience; â€Å"nightmares, flashbacks and fear shadowed me everywhere. And I had trouble with my memory. I couldn’t recognize the people who were closest to me before my torture. I couldn’t articulate what was happening to me†¦ I thought I was going crazy†(Masci). Dianna was damaged; she could not live her normal life. The fear of being tortured taunted her. Almost all or even all suspects suffer post-traumatic stress disorder. Head injuries are also a common injury due to the different torture techniques used, as well as afflictive impairment, chronic pain, extensive sensory and memory loss. The prisoner will even be incapable of performing our daily activities: dressing, cooking, and sleeping. Torture is a dangerous, unreliable, and slow practice and can be stopped through accountability of the torturer. The torturer must provide a humane setting for the prisoner, question the prisoner with interpersonal evidence, and use his intelligence and technique to decipher the truth in an adequate way. Many people think that torture is the most effective interrogation strategy, but know very little about the torture techniques being used on prisoners. Society does not think of the inhumane violence that occurs when torturing a prisoner of war. By releasing failure torture techniques and vivid descriptions on the methods such as, water boarding, electrocuting, sleep deprivation, and solitary confinement, the society will see the truths and horrors of torture. In reference to David Masci article â€Å"Should torture be used to interrogate suspected terrorist?† he addresses different examples of terrorist techniques, one being â€Å"[Prisoners] were [being] stretched on the rack or subjected to leg or thumb screws†(Masci). What kind of treatment is this? Inhumane treatment. Prisoner’s rights are being blurred out and ignored. Animals do not even receive punishment like this, for the most part. Torture overpasses our human rights to interrogate prisoners and try to make it justifiable, but it is not. Even if the interrogator got an answer- true or false- from the prisoner, the actions the interrogator did are not right and will cause damage on not only the prisoner, but also the interrogator. This inhumane method of interrogation has been proven to work adversely in situations of torture and is unjust to do to anyone or anything. It can lead our people to realizing that torturing someone isn’t the only way to get what you want out of them. In order to coerce the prisoner to speak based on intelligence, the interrogators must have prior knowledge about him or her. When the interrogator first starts to interrogate the detainee, they must set him or her in a comfortable environment. Of course, the prisoner will have hatred and unwillingness for the United States to begin with; the United States must keep the interrogation in control. We must appeal to the prisoner, giving him hope of being free again. There was a story on Abu Jandal; Ali Soufan treated Abu Jandal with cookies when questioning him. Soufan noticed that Abu Jandal had not eaten the cookies, so he knew he had to fix something to treat Jandal. Soufan found out Abu Jandal was a diabetic, so in response to that, the next time the Americans questioned him, they brought sugar-free cookies. Giving Abu Jandal the cookies, Soufan found a change in the rest of the interrogation. Abu Jandal â€Å"could no longer think of us as evil American† as he did before he received special treatment (Tom Parker). Americans had expressed a respectful environment for Abu by providing him with sugar-free cookies that were fixed towards his health. The interrogators could have easily used his diabetic condition against him in a form of torture, but instead they chose to use a less inflicting technique, by appealing to his emotions. Abu Jandal now felt an obligation to inform the United States in turn of there kind treatment. He later â€Å"gave up a wealth of information about al-Qaeda — including the identities of seven of the 9/11 bombers†(Tom Parker). This information was vitally accountable in preventing any future attack on the United States. This interrogation technique used by the interrogator appealed to health and preference of the detainee to connect with him resulting in beneficial information. Another problem with torture is that fact that the information being given is not reliable. When a prisoner of war is being tortured and is at the point where he or she can not take any more pain, they say anything to get the interrogator to stop. The United States of America used torture techniques on al Libbi and the results from that misled our army, and potentially wasted our time and resources following a false lead, leaving leeway for Iraq to finish their attack. Torture does not yield accurate resolute. Torturing techniques fuel terrorist, put American soldiers at risk, and ruin America’s moral authority. When the prisoner of war is tortured they say anything to stop the torture from continuing, but almost always give false information, as al Libbi did. The torture technique interrogator does not have accurate information on the prisoner of war, so when the interrogators are given information they have no choice but to go with it, which can lead to even more conflicts in the process. When society turns against torture they will be open to alternative interrogation techniques that may have more effective results. Once the prisoner is in a comfortable environment, we can then start to question him or her. Prisoners are trained to resist the torturous techniques, but not trained or able to go through a questionable approach of interrogation. Prior to the interrogation, the interrogator must find valuable knowledge about the detainee to use against him or her. Mental abuse is to an extent a way of torture, but in the way the informed interrogators used the mental interrogation, it would not be considered torture. The informed interrogation approach is based on influencing our knowledge of the prisoner’s culture and mentality, combined with using known facts about the prisoner (Soufan). Having heard your child or family is captured or is at risk, is an example of mental torture. Ali Soufan, a security consultant and former investigator for the FBI, was involved in the investigation of Abu Zubaydah interrogation. Soufan discussed in his article â€Å"Is torture ever justified?† about two methods of interrogation, the informed interrogation approach and the enhanced interrogation technique. Ali Soufan asked for his name and he gave him a false name, so then Soufan used his investigation to work against Abu Zubaydah. He asked to call him by his nickname Abu’s mother used to call him, Hani (Soufan). Abu now had the thought of Americans having more information about him, so he could not give them false information. Research shows, when the United States asked him questions he started to give out answers involving KSM the mastermind of the 9/11 attack. Using this mental tactic was in no ways a type of torture because Abu Zubaydah was not harmed mentally, he just had the fear of lying and getting caught, resulting in reliable and useful information. Often times, torture techniques are slow: â€Å"preventing a detainee from sleeping for 180 hours as the memos detail, or water boarding 183 ties in the case of KSM† (Soufan). This method would not work in the â€Å"ticking time bomb† scenario because it does not get quick results. It takes time to torture a person, especially a prisoner of war. Although some people can handle pain more than others, the prisoner, if a culprit to the crime will be notably able to resist an abundant amount of pain. The prisoners go through training school that practice torture techniques. When your body gets used to pain, it can resist the pain for a longer period of time. Not only can the prisoner resist the pain longer, the torture techniques do not work quickly. For instance, sleep deprivation must take at least 24-48 hours to kick in. Sleep deprivation is also one of the first method used often times when interrogating the prison. Statistics show that when people are restless their brains do not work productively and can not think on the spot, so when being asked questions it will take the prisoner time to answer, if they are willing to answer in the first place. Therefore, getting information fast will not result from torture, but it will from the informed interrogation technique. The informed interrogation approach has work time and time again. Abu Zubaydah is a perfect example of the technique because he proved it effective. The investigators first approached him in an informative way. They used the background information they already knew about him, to make him fear giving them the wrong information and that took them about two hours to get information from him. After Soufan, the CIA took over the investigation and started to use torture tactics on Abu Zubaydah. The torture tactics did not produce any results. The CIA spent plenty of days and hours using different torture techniques to potentially obtain information, but he still would not give up any information. The investigators just hospitalized him, so once again Washington returned to the FBI agent and Soufan to continue the interrogation. Working with Abu Zubaydah’s conditions, the FBI agent and Soufan continued their questioning. They again were successful and got Abu Zubaydah to tell them more information, but once again, the CTC-Counter Terrorism Center- arrived and took over the interrogation. Harsh interrogation techniques were used one Abu Zubaydah, beginning with public nudity. The torture techniques kept making Abu Zubaydah uncomfortable, hurt, and angered. The technique was not working. The CTC used worse and worse torture technique, but still nothing came out of Abu Zubaydah because they did not treat him humanly. Washington noticed there were no results to the torture techniques, so they decided to go with the informed interrogation approach. The FBI agent and Soufan gathered more actionable intelligence from Abu Zubaydah in less then a couple hours (Soufan). This is one of the many proofs that the informed interrogation approach does result in reliable answers. Obtaining information quickly can be important when involving a â€Å"ticking time bomb† scenario, and after these studies of both techniques, you can see which one had a quicker, effective on the prisoner of war. Torture techniques are harmful, slow and unreliable. The solution to this problem is adapting the informed interrogation technique. The interrogator must do their research to have extensive knowledge about the prisoner. They must grant the prisoner a safe environment, perform civil treatment towards the prisoner of war, and question the prisoner critically and use evidence the investigator has about the prisoner to obtain information. All these steps will help prevent torture. Since there are alternative solutions that have been proven to work, then there is no need to use torture. Torture is evil; it inflicts pain on a human purposefully for questions and answers that have a high possibility of being false. Torture techniques are inhumane. We are humans and should be treated as humans.

To Think Back To A Period In My Own Adolescence Is Tricky,

To think back to a period in my own adolescence is tricky, because it has been quite a roller coaster ride. Currently, at the age of 20, I can definitely say that I have tackled ups and downs. I am fortunate to say that I have learned a lot of lessons, and am able to provide insight with my experiences. I believe that spreading knowledge and informing the youth is beneficial for the future. First things first, I am a Filipina-American. With that being said, yes, I come from that typical Asian family that is strict and where the parents are always up their children’s behinds. However, since I am older now, the strictness has luckily subsided; but discussing this matter may be helpful to adolescents that are perhaps stuck with the†¦show more content†¦I did play it smart, I made sure to be careful and to notify my friends where I would be. I was fed up, I hated getting told â€Å"No! You already went out last night, stay home!† It is true when they say that stric t parents create sneaky kids. In the future, I plan to not be as strict as my parents were so that my children would not need to lie behind my back. It’s dangerous, and the ability to be more open about things is healthier. Also, I know all the strategies and tricks so I dare my children to not â€Å"pull† anything without my knowledge. My mother and father are and always have been nurturing, I may be an adult now but you can still see me getting lots of kisses and hugs from them! â€Å"A sister is more than a forever friend, sisters are angels who lift us up when our wings forget how to fly.† This is my all-time favorite quote, it is relatable. In contribution to my years of adolescence, I would not have survived without my older sister. Although there were plenty of rough times, I am grateful for my sibling. I never understood why she was so bossy and overbearing. 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